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Appealing to an Authorised Review Officer

If you are not happy with a Centrelink decision you have the right to appeal the decision to an Authorised Review Officer (ARO). An ARO is a senior Centrelink Officer who is responsible for reviewing decisions made by the Original Decision Maker. An ARO can overturn a decision made by the Original Decision Maker. Appealing to an ARO is free.

Please find attached below Information for completing a “I want to appeal to an Authorised Review Officer” form and the form itself.

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